Shipping

Shipping Policy

At UnmannedRC USA, we work hard to get your order delivered safely and efficiently. We carefully prepare and package every order and work with trusted shipping carriers to provide reliable delivery throughout the United States.

Free Shipping on Orders Over $600

Enjoy FREE standard shipping on qualifying orders over $600.

Free shipping eligibility is calculated based on the qualifying merchandise subtotal after applicable discounts and before taxes and other fees, unless otherwise stated during checkout.

Free shipping is available for eligible orders shipped within the United States. Certain oversized, heavy, special-order, hazardous, or remote-area shipments may be subject to additional shipping charges. If additional charges apply, we will contact you whenever possible before processing your order.

Shipping Carriers

Depending on your location, the size and weight of your order, and the shipping service selected, UnmannedRC USA may ship orders using one of the following trusted carriers:

DHL
UPS
USPS
FedEx

We select the most appropriate carrier and shipping service to help ensure your order is delivered safely and efficiently. Carrier availability and delivery times may vary by destination.

Order Processing

Orders are processed as quickly as possible after payment has been successfully received and confirmed.

Processing times may vary depending on product availability, order volume, product configuration, and whether an item requires local assembly or additional preparation. Orders placed on weekends or holidays may be processed on the next business day.

Please note that order processing time is separate from shipping and transit time.

Shipping & Delivery Times

Delivery times depend on the shipping destination, selected service, carrier, and other factors outside of our control.

Any estimated delivery dates provided at checkout or in shipping notifications are estimates only and are not guaranteed. Weather conditions, carrier delays, holidays, and other circumstances may affect delivery times.

Once your order has been shipped, you will receive shipping confirmation and tracking information when available.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase. If you need to make changes to your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but address changes may not be possible once an order has been processed or shipped.

Lost, Damaged, or Delayed Shipments

If your package is damaged during shipping, please contact us as soon as possible and retain all packaging materials and the damaged product. Photos of the package and product may be requested to assist with a shipping claim.

If you experience a significant delivery delay or believe your package has been lost, please contact us and we will work with you and the shipping carrier to help investigate the situation.

UnmannedRC USA is committed to helping customers resolve shipping issues whenever possible.

International Shipping

International shipping availability may vary depending on the product, destination, and applicable shipping regulations. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges associated with international shipments.

Please contact us before placing an international order if you have questions about shipping availability or costs.